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[Resolved] Split: Email not being received to host's address

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This topic contains 18 replies, has 2 voices.

Last updated by Waqar 4 months, 2 weeks ago.

Assigned support staff: Waqar.

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#2038795

Hi Waqar,
I copied the template of the "order on hold" to dt-the7/woocommerce/templates/emails and edited the text there. That should be okay right? Without ruining the setup with multiple receivers and the extra data in the email right?

If not please let me know so i can adjust.

#2042019

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thanks for writing back.

> Are you telling me that this plugin: (https://wordpress.org/plugins/wc-product-customer-list/) can solve the task with creating the list? Without custom coding?

- Based on that plugin's description it can show the list of customers who have bought a specific product, which can partially help you in your requirement. It doesn't mean that no custom code will be needed.

> I copied the template of the "order on hold" to dt-the7/woocommerce/templates/emails and edited the text there. That should be okay right? Without ruining the setup with multiple receivers and the extra data in the email right?

- If you've copied the email template from the WooCommerce plugin directory into your theme, maintaining the same directory structure and making edits into that copy, that is fine and the right way to customize it. I would only make sure to put this "woocommerce" template in my child theme directory and not the parent theme directory. Because when the parent theme will update next time, any changes and customizations that you've added to its folder, will be lost.

#2048829

Hi Waqar,
Okay let me get back to you when i get a hold of the programmer 🙂 Thanks

#2050167

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

You're welcome and if you have any follow-up questions and the ticket has closed, you can start a new one.