Hi Minesh,
I have restored the database and I/you can reopen the page now. But when I try to add a Conditional block to test if the Post content is empty or not and save the content template then it crashes and I get an email from WP saying that it had a critical issue in Toolset Blocks. I think that the issue arises if the conditional is set to check a WP standard field and not a Toolset custom field. I've used many conditionals in many pages so far, all to test Toolset custom fields and I never had any issue.
thanks
Regards
Nicola
PS - understand it's a different issue, if you want to open another ticket it's ok for me. And please reopen the private section, thanks
Hi Nicola,
Do you get any details of the errors or warnings in the email from WordPress or in the server's error logs?
( ref: https://wordpress.org/documentation/article/debugging-in-wordpress/ )
In case there are no errors or warnings, you're welcome to share temporary admin login details, along with the exact steps to see the issue.
( I'll also need your permission to download the clone/snapshot of the website, in case it needs to be investigated on a different server )
Note: Your next reply will be private and it is recommended to make a complete backup copy before sharing the access details.
regards,
Waqar
Thank you for sharing these details.
I was able to reproduce the issue in the content template that you specified, but not on my test website. And I think I have an idea of what is happening.
There are about 70 active plugins on your website, and any one of them could be adding filters to the post content/body.
When calling the post body/content through the 'wpv-post-body' shortcode, the suppress_filters='true' attribute can be used to avoid that.
( https://toolset.com/documentation/programmer-reference/views/views-shortcodes/#wpv-post-body )
But in the conditional block's interface for the post content/body check same attribute can't be applied.
I'll recommend recovering the content template and then trying the advanced editor option in a conditional block to test the manually constructed condition like this:
NOT ( empty( '[wpv-post-body view_template='None' suppress_filters='true']') )
If that also brings in the same result, you can add a special class to this grey row/section that is set to show the content/body and not wrap it inside any conditional block.
Instead, add a 'Fields and Text' block, and in its HTML tab, include a conditional statement like this:
[wpv-conditional if="( empty( '[wpv-post-body view_template='None' suppress_filters='true']') ) "]
<style>
custom CSS code
</style>
[/wpv-conditional]
In place of the 'custom CSS code', you can include CSS style to hide the grey row/section with the special class, which will only work when the condition is true, i.e. the content/body is empty.
