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[Resolved] Some articles do just appear without text.

This support ticket is created 2 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by Waqar 2 years, 10 months ago.

Assisted by: Waqar.

Author
Posts
#2332999

Tell us what you are trying to do?
Hello, just now I figure out that a lot of my articles do not populate!
And I dont know why. I assume it has something to do with the post type, that I changed last year.
But why is the latest article appearing - I dont know.

Please help me to identiy the problem.
You can see, that when you click the first article - Mindfullness - it appears.
If you click the below articles - they do not populate. The site stays empty. Just the title is visible.

I would like to give you access to the site!

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?

#2333331

Hi,

Thank you for contacting us and I'd be happy to assist.

To troubleshoot this, I'll need to see these posts and their content template is set up in the admin area.

Can you please share temporary admin login details, in reply to this message?

Note: Your next reply will be private and it is recommended to make a complete backup copy, before sharing the access details.

regards,
Waqar

#2337049

Thank you for sharing these details.

The "Methods" posts that do not show the content on the single post pages have the content template "Template for Articles" assigned to them.

The first post "Meditation and Mindfulness" is showing correctly, because it is not using that content template.

To fix this, you can follow these steps:

1. Please go to WP Admin -> Toolset -> Content Templates and open the edit screen for the template "Template for Articles".

2. In the "Usage: single pages" section, select the "Methods" post and save the content template.
( screenshot: hidden link )

This will set all "Methods" posts to use this template.

3. Next, uncheck the option for the "Methods" post and save the content template again. Now, this content template will be removed from all the "Methods" posts.