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[Resolved] Site is Experiencing a Technical Issue

This support ticket is created 2 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 3 replies, has 2 voices.

Last updated by Waqar 2 years, 7 months ago.

Assisted by: Waqar.

Author
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#2175053

Hi,

after updating the Toolset Views to the latest version 3.6.1 and WordPress to 5.8.1 I got an error message to my email:

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.8.1
Current theme: Divi (version 4.10.8)
Current plugin: Toolset Views (version 3.6.1)
PHP version 8.0.1

Error Details
=============
An error of type E_ERROR was caused in line 138 of the file /data/web/virtuals/233147/virtual/www/domains/mydomain.com/wp-content/plugins/wp-views/backend/Controllers/Admin/ContentTemplate.php. Error message: Uncaught TypeError: OTGS\Toolset\Views\Controllers\Admin\ContentTemplate::set_default_content_template_meta(): Argument #2 ($post) must be of type WP_Post, null given, called in /data/web/virtuals/233147/virtual/www/domains/mydomain.com/wp-includes/class-wp-hook.php on line 303 and defined in /data/web/virtuals/233147/virtual/www/domains/mydomain.com/wp-content/plugins/wp-views/backend/Controllers/Admin/ContentTemplate.php:138
Stack trace:
#0 /data/web/virtuals/233147/virtual/www/domains/mydomain.com/wp-includes/class-wp-hook.php(303): OTGS\Toolset\Views\Controllers\Admin\ContentTemplate->set_default_content_template_meta(788, NULL, true)
#1 /data/web/virtuals/233147/virtual/www/domains/mydomain.com/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array)
#2 /data/web/virtuals/233147/virtual/www/domains/mydomain.com/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /data/web/virtuals/233147/virtual/www/domains/mydomain.com/wp-includes/post.php(4479): do_action('wp_insert_post', 788, NULL, true)
#4 /data/web/virtuals/233147/virtual/www/domains/mydomain.com/wp-includes/post.php(4570): wp_insert_post(Array, false, true)
#5 /data/web/virtuals/233147/virtual/www/domains/mydomain.com/wp-admin/includes/post.php(1882): wp_update_post(Array)
#6 /data/web/virtuals/233147/virtual/www/domains/mydomain.com/wp-content/themes/Divi/includes/builder/core.php(2165): wp_create_post_autosave(Array)
#7 /data/web/virtuals/233147/virtual/www/domains/mydomain.com/wp-content/themes/Divi/includes/builder/core.php(2308): et_fb_autosave(Array)
#8 /data/web/virtuals/233147/virtual/www/domains/mydomain.com/wp-includes/class-wp-hook.php(305): et_fb_heartbeat_autosave(Array, Array)
#9 /data/web/virtuals/233147/virtual/www/domains/mydomain.com/wp-includes/plugin.php(189): WP_Hook->apply_filters(Array, Array)
#10 /data/web/virtuals/233147/virtual/www/domains/mydomain.com/wp-admin/includes/ajax-actions.php(3415): apply_filters('heartbeat_recei...', Array, Array, 'front')
#11 /data/web/virtuals/233147/virtual/www/domains/mydomain.com/wp-includes/class-wp-hook.php(303): wp_ajax_heartbeat('')
#12 /data/web/virtuals/233147/virtual/www/domains/mydomain.com/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array)
#13 /data/web/virtuals/233147/virtual/www/domains/mydomain.com/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#14 /data/web/virtuals/233147/virtual/www/domains/mydomain.com/wp-admin/admin-ajax.php(187): do_action('wp_ajax_heartbe...')
#15 {main}
thrown

#2175661

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting us and I'd be happy to assist.

Your website's server is using PHP 8, which is currently not supported.
( ref: https://toolset.com/toolset-requirements/ )

Can you please switch to PHP 7 and let us know if this error appears again?

regards,
Waqar

#2179493

Hi,

I have downgraded the PHP to 7.4 and it seems OK. Don't you have any information when it will be solved?

#2179909

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thanks for the update and glad that it worked.

At the moment, we have no time estimate to share for the PHP 8 support, but, important updates like this are usually announced through our blog posts.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.