Shortcode in WP Bakery not working after domain port

This support ticket is created 4 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Setting up custom fields, Types plugin

This topic contains 2 replies, has 2 voices.

Last updated by Elsie 4 years, 4 months ago.

Assisted by: Luo Yang.

Author

Posts

December 12, 2019 at 7:25 pm #1407493

Elsie

I am trying to: get images to show at a uniform size. They were showing correctly using this shortcode in WP Bakery but now are not: {!{types field='project-photo' alt='%%ALT%%' size='custom' width='500' height='375' proportional='false'}!}

Link to a page where the issue can be seen: hidden link

I expected to see: The bottom row of images be cropped to 500x375 pixels each.

Instead, I got: Instead, the images are no longer cropping like they were before I moved my domain over. I am using this exact shortcode on another site, and it's working fine.

December 13, 2019 at 6:46 am #1407969

Luo Yang

Hello,

How do you change the move the domain over?
I suggest you try to follow our document to migrate your website:
https://toolset.com/faq/how-do-i-migrate-a-wordpress-site-from-one-domain-to-the-other

You might need to update the image URLs to new domain name, see section "2. Updating URLs in posts and custom fields" of above document.

December 13, 2019 at 12:50 pm #1408467

Elsie

My issue is resolved now. Thank you! It was indeed because the image links still pointed to the temporary URL.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.