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[Resolved] Shortcode in WP Bakery not working after domain port

This support ticket is created 4 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by Elsie 4 years, 11 months ago.

Assisted by: Luo Yang.

Author
Posts
#1407493

I am trying to: get images to show at a uniform size. They were showing correctly using this shortcode in WP Bakery but now are not: {!{types field='project-photo' alt='%%ALT%%' size='custom' width='500' height='375' proportional='false'}!}

Link to a page where the issue can be seen: hidden link

I expected to see: The bottom row of images be cropped to 500x375 pixels each.

Instead, I got: Instead, the images are no longer cropping like they were before I moved my domain over. I am using this exact shortcode on another site, and it's working fine.

#1407969

Hello,

How do you change the move the domain over?
I suggest you try to follow our document to migrate your website:
https://toolset.com/faq/how-do-i-migrate-a-wordpress-site-from-one-domain-to-the-other

You might need to update the image URLs to new domain name, see section "2. Updating URLs in posts and custom fields" of above document.

#1408467

My issue is resolved now. Thank you! It was indeed because the image links still pointed to the temporary URL.