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[Resolved] Send CRED form notification using generic fields

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This topic contains 2 replies, has 2 voices.

Last updated by cassianS 1 year, 11 months ago.

Assisted by: Waqar.

Author
Posts
#2506499
can't-use-generic-fields.jpg

Tell us what you are trying to do?
- I want to use an option of CRED form notification "Send notification to an email specified in an email field included in the form:" using information coming from generic fields. I was trying to do that without custom PHP. Maybe you could advice

Is there any documentation that you are following?
- nope, I couldn't find one, except the form answers where I should use PHP hooks.

Is there a similar example that we can see?
- I didn't see one, sorry

What is the link to your site?
hidden link

#2507321

Hi,

Thank you for contacting us and I'd be happy to assist.

The option "Send notification to an email specified in an email field included in the form:" doesn't work with the generic fields.

To make this work, you have two choices:

1. If you don't want to use custom PHP code, you can remove the generic field and define a new 'email' type custom field, which can be used in its place

Or

2. If you'd prefer to keep using a generic field, you'll have to use the custom PHP code to process that generic field's email address as the notification recipient.

regards,
Waqar

#2507495

Got it, thank you!