Skip Navigation

[Closed] “Role of the user to create/edit” does not remain selected

This support ticket is created 3 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 5 replies, has 2 voices.

Last updated by Luo Yang 3 years ago.

Assisted by: Luo Yang.

Author
Posts
#1997103

I'm having the same problem.

As recommended by Luo Yang, I checked and made sure I have the latest Toolset plugins. I also switched to theme 2019.

I have no other plugins installed except all Toolset related plugins... but... mine is installed locally (localhost)

#1997111

Hello,

I have tried it in my localhost with a fresh WP installation + the latest version of Toolset plugins, it works fine, I can setup the user role in the user forms without any problem.

Please check these:
1) Check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

2) Make sure your webserver satisfied the require ment:
https://toolset.com/toolset-requirements/

3) Provide your website debug information in below private message box, mak

4) You can also provide a test website with the same problem, so we can check it in a live website

#2001311
systemRequirements.PNG

could this be the problem... XAMPP is using MariaDB instead of MySQL?

#2001375

I don't think it is the problem, MariaDB should be compatible in this case, please get the PHP debug logs as I mentioned above:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

You can also provide a test website with the same problem, put the test website's credentials in below private message box, so we can check it in a live website

#2001885

I have no problem with live site... only with local installation 🙁 if that would make any difference.
keep in mind, i'm not a non-programmer. that's one of the reason why i purchased toolset because of the "no-coding" advertisement

#2003899

Since the problem only exists in your localhost, so it should be a server issue.

As I mentioned above, please get the PHP debug logs from your localhost by following our document:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging
section "PHP Debugging"

To enable PHP debugging in WordPress, edit your wp-config.php file and add the following:
...

You can also provide a copy of your website of localhost:
https://toolset.com/faq/provide-supporters-copy-site/

you can put the package files in your own google drive disk, share the link only, also point out the problem page URL, I need to test and debug it in my localhost, thanks

The topic ‘[Closed] “Role of the user to create/edit” does not remain selected’ is closed to new replies.