I am trying to: Suddenly, my users cannot save multiple images to a post. The appear to save, but then disappear. There are custom image fields associated with post type. When I look at the custom fields definition to allow multiple instances, I see "Repeating Fields are currently not supported inside Repeatable Field Groups - a field can only have one value inside a Repeatable Field Group." However, this is not a Repeating Field Group.
Link to a page where the issue can be seen:hidden link
I expected to see: Multiple images
Instead, I got: One image, and when the post is edited the new images have simply disappeared.
Adding images to other post types does not seem to be saved in the DB...
Hi Larry,
Thank you for contacting us and I'd be happy to assist.
I've checked the field group "Journal_entry fields" and noticed that the "Image" field has been properly set with "Allow multiple instances of this field" option.
Also in the content template "Template for Journal (Entry)" these fields are properly set to show the multiple instances of this field.
An issue like this can appear if multiple fields of the same slug exist on the website. Have you made any changes after writing to us or are you still seeing any error or warning? If yes, please share the exact steps, so that I can reproduce this on a test website.
regards,
Waqar
Thank you for the reply. It was a very confusing issue, but I tracked it down to this --- the client was uploading images with a copyright symbol in the filename. These images were added to the media list. However, when those images were added to a post and published, the update to the wp_meta table failed to write. This happened silently -- no PHP or JS errors. I looked at the raw table and saw the records were not written. Eventually, I found the pattern . the symbol in the file name string. Removed it, and all is working. Ever heard of something like this? Is this related to a PHP sanitation routine?
Larry
Thanks for writing back and sharing these findings.
I wasn't able to reproduce this behavior on my test website and couldn't find any similar report from other users, either.
Can you please share some example file names that your client was using earlier?
