Hello,
We renewed license for plugin toolset types.
When I enter to page i see have this message - account.png. When i clicked this link i redirect to yours page and i see that i have license but on page i have this message.
What can i do?
Hi,
Thank you for contacting us and I'd be happy to assist.
The renewed subscription status can take some time (at times 24 hours) before it reflects in the admin area.
Can you please go to WP Admin -> Plugins -> Add New -> Commercial and use the 'Check for updates' button?
In case it is more than 24 hours and the notice is still showing, you can use the 'Unregister Toolset from this site' link on the same page and enter the site key again.
regards,
Waqar
Hi, now it's ok. How can i change data in invoice?
Thanks for the update and glad that it is working now.
You can manage your data for the invoice from the 'My Profile' section in your Toolset account, as explained here:
https://toolset.com/faq/tax-invoice/
Hi, how can i change name in invoice? I added attachment.
In the same 'My Profile' section in the Toolset account, there are fields for the first and last names.
You can change these names as needed and then generate the invoice again.
Note: For more personalized assistance around accounts and invoices, you can use the contact form at:
https://toolset.com/home/contact-us/account-and-finance-contact-form/
hi,
i change name first name albo last name and i don't see changes in invoice.
Okay, in that case, you can use the contact form for the accounts and finance-related matters:
https://toolset.com/home/contact-us/account-and-finance-contact-form/
You'll just need to provide all the details of the changes that you'd like to see in the invoice and someone from the relevant team will assist you with that.
