We are using BeaverBuilder Page Builder for our WordPress website along with WooCommerce. On the product detail pages, we are trying to use one of their module to render books from the same author (WooCommerce Tags) but it failed.
When we created a support ticket with the BeaverBuilder team, they said the issue is originally happening from Toolset Types plugin.
Check their response in the attachement.
Website URL: hidden link
Web Host Provider: CloudWays
Admin Login: access details removed
Disabling Plugins/Switch Themes Permission: Yes
Hello. Thank you for contacting the Toolset support.
This is a known issue and already reproted in front of our Devs. I'll add your voice to our internal ticket. I will get in touch with you as soon as I have update on it.
Thanks for your response. I am wondering if you or your team can share the ETA to fix this issue? We are using this feature across multiple sites and our clients are complimenting about it for some time now.
The good news is that the issue has been fixed and tested and we suppose to release it by this month end or maybe sooner (next week) than that if everything goes as expected but by end of this month or early next month would be more realistic time.