Skip Navigation

[Resolved] Post fields not showing on post type

This thread is resolved. Here is a description of the problem and solution.

Problem:

Custom post fields do not when edit post.

Solution:

It is a server cache problem, fixed by clearing host cache.

Relevant Documentation:

This support ticket is created 5 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 4 replies, has 2 voices.

Last updated by stefanieY 5 years, 10 months ago.

Assisted by: Luo Yang.

Author
Posts
#1200227
Edit Staff Members ‹ SmithPrint — WordPress.png

I am trying to: Have my staff post fields show up on staff post type

Link to a page where the issue can be seen: hidden link

I expected to see: the field groups I assigned to it

Instead, I got: nothing

#1200312

Hello,

Please check these:
1) Edit the post you mentioned in screenshot:
hidden link

click "Screen Options", enable options of your custom fields group, and test again

2) In case it is a compatibility problem, please deactivate other plugins, and switch to wordpress default theme 2019, and test again

3) Also check if there is any PHP errors in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging

#1200542

Nothing has changed. I've done all of the above, but it looks like Toolset isn't associating something. This is a consistent error that I have had with this plugin. Usually, it won't display for maybe 5 minutes or something, but now it's been over a day, and I'm still getting the same error

#1200774

Then the problem is abnormal, please provide your website database dump file in below private message box, also point out the problem page URL and fields group URL, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

#1200929

My issue is resolved now. Thank you!