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[Closed] pen icon not showing up on Access page

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This topic contains 3 replies, has 3 voices.

Last updated by Luo Yang 1 year, 2 months ago.

Assisted by: Luo Yang.


I am trying to set the template that will show up if someone tries to access a page without being logged in.

I created a Post Group and included the page I want to restrict - but the pen icon isn't showing up so I can't add the template.

I don't have this problem on my older site ... am I missing something on my new site?




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Screenshot 2022-09-23 at 14.42.05.png

Hi Elise

You mean what's show in this screenshot?

You brought the post type you are limiting access to (page?) under Access control, yes?

Can you share a screenshot of the same on your site?

Access Screenshot.jpg

Yes- that's what I mean. Yes - I brought the page under Access Control, and added it to the Post Group, and unticked Guest Read access - but the pen icon still doesn't show up.

I have attached a screenshot - the specific page I mean is Contests Listing - but the same is true for all of the pages under this post group.



I have tried it in a fresh WP installation + the latest version of Toolset plugins, it works fine, I can see the "pen icon" correctly, see below test site:
hidden link

See the access setting page:
hidden link

So the problem is abnormal, please check these:
1) Make sure you are using the latest version of Toolset plugins, you can download them here:
2) Also check if there is any PHP/JS error in your website:
3) In case it is a compatibility problem, please deactivate all other plugins, and switch to WordPress default theme 2022, and test again

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