Hello,
The problem you mentioned above is abnormal, please check these:
1) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/
2) In case it is a compatibility problem, please deactivate all other plugins, and switch to WordPress default theme 2021, and test again
3) If the problem still persists, please provide database dump file(ZIP file) of your website, you can put the package files in your own google drive disk, share the link only, also point out the problem page URL and content template URL, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/
I have requested access to your google drive disk link, please grant it, then update here
Sorry but I haven't received the access request
Hi,
Just wanted to update you that Luo is on vacation and will be back tomorrow.
He'll follow up on this ticket, as soon as he is back.
Thank you for your patience.
regards,
Waqar
Requested again, please grant it, thanks
Thanks for the details, I can duplicate the same problem in my localhost with your duplicate package, please try these:
Edit the content template "User activities" :
hidden link
1) In section "Output mode", choose option "Auto-insert paragraphs", save and refresh the content template
2) Switch back to option "Manual paragraphs", save and test again.
It should be able to reset "Output mode" settings, and it works fine in my localhost, see my screenshot Paragraphs.JPG
Thanks. Looks like that is a bug then but that does solve the problem.