[Resolved] output repeatable post fields not shown as ordered in the backend

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This topic contains 22 replies, has 3 voices.

Last updated by Franco Calcagni 6 months, 1 week ago.

Assigned support staff: Waqar.

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Posts
#1405949

hi Nigel, maybe the problem is in the URL you try to login

it shall have the subfolder en-en so the login url is:

hidden link

please try and let me know

#1405965

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

Ah, sorry, I was trying hidden link

I'll try again, and will update you in the morning.

#1406589

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

That worked okay.

I checked the View in question to display the woods, and it is ordered by post title, but needs to be ordered by the field toolset-post-sortorder as described in my first reply.

See the screenshot.

#1415941

please keep this thread open since I have still to check your solution and I need some days more
thanks

#1416531

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

Let me just mark this as awaiting your reply so that it is not sitting in my queue.

#1421411

Hi Nigel,
we still have problems with the fields order. In the italian version all is working, in the english version is not.
see the following page:
hidden link
The list of MARBLES is viewed like this:
Marbles
- Breccia medicea matt / glossy
- Statuario black matt / glossy
- Valentine grey glossy
- Arabescato white matt / glossy
But in the backend the list is as follows:
- Arabescato white matt / glossy
- Breccia medicea matt / glossy
- Statuario black matt / glossy
- Valentine grey glossy

Both views that allow to display the list (elenco-materiali that is the parent view and varianti-colore that is the child view) are both ordered by field - toolset-post-order

What can be wrong with that?

#1424317

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Franco,

Thanks for writing back.

Nigel is on holiday and will be back on 2nd January, so I'll be following up on this ticket.

I've performed some tests on my website with a similar nested repeatable field group and the ordering worked as expected.

Also, the correct custom field values are also saved with key "toolset-post-sortorder" against the "Elenco colori" entries in the "MUSA" product on your website, so technically this ordering should work.

To troubleshoot this further, I'll suggest the following steps:

1. I noticed that WordPress and a number of plugins (including some Toolset ones) are not updated to the latest versions. Please make sure that they all are up-to-date.

2. It would be a good idea to test this with all non-Toolset plugins disabled and with a default theme like Twenty Twenty. If the issue is fixed, you can start enabling the disabled items, one-by-one, to narrow down to a possible conflict.

3. In case the issue still persists, you're welcome to share a clone/snapshot of your website so that this can be investigated in more depth.
( ref: https://toolset.com/faq/provide-supporters-copy-site/ )

Please let me know how it goes and your next reply will be private.

regards,
Waqar

#1437799

My issue is resolved now. Thank you!