[Resolved] output repeatable post fields not shown as ordered in the backend

[Author]

Posts

[Franco Calcagni]

I am trying to: output a list of repeatable fields values as decided in the backend (and reorder automatically if the editor drag/drop them in a different order)

Link to a page where the issue can be seen: hidden link (see the list of woods colors)

I expected to see: the list shall respect the order the editor decides in the backend

[Nigel]

In your View in the ordering settings scroll through the options until you find the field: toolset-post-sortorder. Choose that and it will respect the order from the backend when displayed on the front end.

[Franco Calcagni]

we already did it as a test but it doesn't work

[Nigel]

These are repeatable field groups you are trying to recreate the same order of, yes? Which you are outputting with a View.

Rather than an individual custom field that can have multiple values?

How are the posts with these repeatable field groups published? From the front-end or the back-end?

[Franco Calcagni]

Yes, they are repeatable fields groups (materials) within a parent repeated field group (finishings), for example:
SPECIAL LACQUERS (it's a repeatable group of FINISHINGS)
- BRONZO GLOSSY
- OXBLOOD glossy
- Ambra glossy
- FUMO GLOSSY
- OMBRA GLOSSY
- GOLDSNOW glossy (they are values of repeatable group MATERIALS within the FINISHINGS group)
They are inserted and re-ordered with drag-drop elements in the backend. They can have multiple values.

[Nigel]

Could I get credentials to check the set up myself?

I will mark your next reply as private so that I can get log-in credentials from you—you may want to create a temporary admin user for me to use that you can later delete. And be sure to have a current backup of your site.

[Franco Calcagni]

At this moment we cannot have a backup currently and the site is already online , is it possible to grant you acces qithout asking you to make changes and only indicate us what to do?
thanks

Franco

[Nigel]

Sure, I can just take a look without changing anything.

[Nigel]

Unfortunately those credentials don't work, the password is incorrect.

Could you please check? You can edit your previous reply to update the details if needed.

[Franco Calcagni]

Please retry, we can login without problems with the credential described.

[Nigel]

Nope.

[Franco Calcagni]

do you use caps where indicated in the password?

[Nigel]

I'm copying and pasting the credentials you provided.

I asked a colleague to test them and they found the same, the password is wrong.

[Franco Calcagni]

please try with this new username: toolsetsupport
password is the same as above
if you cannot login please allow me a new private message so I will send you the new credentials with password

[Nigel]

Sorry, it still doesn't work.

I'll set up another private reply.