One of the toolset plugins tripped the website

This support ticket is created 5 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Supporter timezone: Asia/Kolkata (GMT+05:30)

Tagged: Content Templates, Setting up custom fields, Types plugin, Views plugin

This topic contains 2 replies, has 2 voices.

Last updated by Minesh 5 years, 2 months ago.

Assisted by: Minesh.

Author

Posts

November 13, 2019 at 12:08 am #1381487

GinaM9227

Something not working with Toolset. The Types seems to be deactivated or uninstalled itself.

Link to a page where the issue can be seen: hidden link

I expected to see: the forms working and the map

Instead, I got: see attached.

November 13, 2019 at 12:14 am #1381509

GinaM9227

the error on my website may be related to Toolset Types which you closed. My website says that I need it and I built templates around it but it says the plugin is closed. What kind of support do you have to fix my website??

November 13, 2019 at 5:45 am #1381641

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

As you can see with the notice the latest Types plugin is not available on WordPress.org. To download the latest Types plugin, you should download it from your Toolset account page.

*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

Please check the following blog posts for more information about new post-relationship implemented with Types 3.X.
=> https://toolset.com/2018/05/toolset-post-relationships-release/
=> https://toolset.com/2018/05/when-if-to-migrate-relationships-in-old-toolset-sites/

*** Please make a FULL BACKUP of your database and website.***
I suggest you should update ALL Toolset plugins manually for now.
- Deactivate and Delete all Toolset plugins from the plugins page
- Download ALL the latest Toolset plugins you require from your accounts page:
=> https://toolset.com/account/downloads/
- Upload and activate first Types plugin and then you are free to install and activate all other Toolset plugins from installer.

Here is the Doc you should follow:
=> https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed