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[Resolved] Not able to create view with block editor

This support ticket is created 2 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by Steve 2 years, 8 months ago.

Assisted by: Waqar.

Author
Posts
#2318623

High I'm unable to create a view using the block editor. I can insert the block and give a view a name, but when i click the "Create View" nothing at all happens

I tried it on a blank page and get the same (non)result

#2319067

Hi,

Thank you for contacting us and I'd be happy to assist.

Do you see any error or warning on the screen, in the browser's console, or in the server's error log, when view creation fails?

To troubleshoot this, I'll suggest the following steps:

1. Please make sure that WordPress, active theme, and plugins are all updated to the latest versions.

2. It would be interesting to test this with all non-Toolset plugins disabled and a default theme like Twenty Twenty-One.

If it's fixed, you can start adding the disabled items, one by one, to narrow down to a possible conflicting one.

3. In case the issue still persists, I'll need access to the website's admin area for further investigation.

Note: Your next reply will be private and it is recommended to make a complete backup copy, before sharing the access details.

regards,
Waqar

#2320905

Thank you for sharing these details.

I created a new page "Test page from TS Support" and on it added a new view "Test view from TS support" and it was created successfully, without any error.

Can you please check again and if the issue persists, share the exact steps to see the issue?

#2320907

My issue is resolved now. Thank you! So sorry to trouble you I've been trying to create a view on this site all week with out success. and now its all working as expected. Go figure. The web makes us all look like dopes every now and again. Today its me

Thanks