I am trying to: Assign a category to a post in the agendas post type. The category is able to be assigned when the post is set to private. When the post is made public, the category is stripped out.
Link to a page where the issue can be seen:
hidden link
I expected to see: The category able to be assigned.
Instead, I got: The category is not saving when saving/updating the post.
Hi Robina,
Thank you for contacting us and I'd be happy to assist.
I was able to see the issue on the post that you shared, but couldn't reproduce this on my test website.
To troubleshoot this further, I'll suggest the following steps:
1. Please make a complete backup copy of the website, after updating all the plugins to their latest versions.
2. Temporarily, disable all non-Toolset plugins and also set a default theme like "Twenty Nineteen" as the active theme. This will help in narrowing down to a possible third-party code conflict.
3. If the issue is fixed, you can start activating the removed items, one-by-one.
4. In case the issue still persists, you're welcome to share a clone/snapshot of your website so that it can be investigated in more detail.
https://toolset.com/faq/provide-supporters-copy-site/
Please let me know how it goes and your next reply will be private.
regards,
Waqar
My issue is resolved now. Thank you!
