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[Closed] My Account page is not displayed correctly, it presents more issues on display

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This topic contains 5 replies, has 2 voices.

Last updated by Luo Yang 1 year, 10 months ago.

Assigned support staff: Luo Yang.

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#1909947

I am trying to: one week ago it works fine but in the Content Template it is built and displayed correctly

Link to a page where the issue can be seen: hidden link
Content Template: hidden link

I expected to see: My Account page displayed correctly

Instead, I got: Content column it is not 64%, and the right sidebar column is too too large over the width of the page

#1910253

Luo Yang
Supporter

Languages: English (English ) Chinese (Simplified) (简体中文 )

Timezone: Asia/Hong_Kong (GMT+08:00)

font.JPG

Hello,

There should be some broken HTML codes in your website, see my screenshot: font.JPG

The third column HTML codes was wrapped into HTML "i" tag, and conducts the problem.

And I have tried it with a fresh content template, three columns block:
hidden link
It works fine.

Same as your another thread, please check the compatibility issue in your website:

In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2021, deactivate all custom PHP/JS code snippets, and test again
#1914875

I'm trying to do that this night, thank you

#1916185

Hi Luo,
I have deactivated all plugins, except Toolset plugins. I have switched to the WordPress default theme, but the problem has not gone away...
What could be and what should I do to solve it?

#1916771

So, I have solved this issue
The issue comes with the link code written as following code

<a href="<em><u>hidden link</u></em>"><i class="fas fa-users">Archivio Autori</i></a>

I have changed it to

<a href="<em><u>hidden link</u></em>"><i class="fas fa-users"></i> Archivio Autori</a>

and now it works fine

#1916923

Luo Yang
Supporter

Languages: English (English ) Chinese (Simplified) (简体中文 )

Timezone: Asia/Hong_Kong (GMT+08:00)

columns.JPG

Thanks for sharing the solution.

And I have tried the codes you mentioned above in my localhost with a fresh WP installation + the latest version of Toolset plugins, it works fine, see my screenshot: columns.JPG

If you still need more assistance for it, please provide detail steps to reproduce the same problem in a fresh WP installation.

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