Skip Navigation

[Resolved] Menu icons disappear after enabling Toolset Blocks or Types

This thread is resolved. Here is a description of the problem and solution.

Problem:
The customer reported that menu icons don't show properly when Toolset plugins are active.

Solution:
Suggested to test changing the Font Awesome and Bootstrap versions in Toolset settings.

The customer confirmed that switching to Font Awesome 4 resolved the issue.

Relevant Documentation:
n/a

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 2 replies, has 2 voices.

Last updated by dominicP 1 year, 10 months ago.

Assisted by: Waqar.

Author
Posts
#2403083
Toolset Disabled.png
Toolset Enabled.png

Tell us what you are trying to do?
When I enable the Toolset Blocks or Toolset Types Plugin, only some of my Menu icons show up.

Is there any documentation that you are following?
No, I am just enabling the Plugin

Is there a similar example that we can see?
I will send Screenshots

What is the link to your site?
This is an internal website and I cannot share a link.

#2403259

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting us and I'd be happy to assist.

Without the link to the website, it would be difficult to troubleshoot this. Can you please go to WP Admin -> Toolset -> Settings -> General and see if changing the settings for the "Bootstrap loading" and "Font Awesome" has any effect?

Try changing the Font Awesome and Bootstrap versions and also test with Bootstrap disabled ( i.e. option "This site is not using Bootstrap CSS" ).

I hope this helps and let me know how it goes.

regards,
Waqar

#2403651

Choosing Toolset should use Font Awesome 4 (4.7.0) resolved the issue. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.