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[Resolved] Losing Custom Fields after save following import

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 3 replies, has 2 voices.

Last updated by Waqar 2 years ago.

Assisted by: Waqar.

Author
Posts
#2341675

Importing custom fields and going to Edit the Post Field Group all fields show successfully and am able to edit, but as soon as I save back the Field Group, I lose a range of custom fields from the end of the list.

#2341841

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting us and I'd be happy to assist.

The editing of a custom field group can be affected, if there are many custom fields in the group and the server's PHP configuration doesn't allow it to process in one go.

To avoid this, you can follow these steps:

1. Please consult your host and request to increase the values of the following PHP settings on the server:
- PHP max input variables
- PHP post max size

2. You can divide long custom fields groups into multiple smaller field groups so that ideally, the number of total fields in an individual group doesn't exceed 10-15 fields.

I hope this helps and please let me know if you need any further assistance around this.

regards,
Waqar

#2342013

Thanks - I had already decided to break it down into smaller groups, which has resolved it.

#2342023

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thanks for the update and glad that it worked.

You're welcome to mark this ticket as resolved and start a new one for each new question or concern.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.