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[Resolved] Layout Templates stopped working in Archives

This support ticket is created 3 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 8 replies, has 2 voices.

Last updated by Marie 3 years, 4 months ago.

Assisted by: Waqar.

Author
Posts
#1865131

All my layouts worked fine - but ever since I upgraded to Toolset Blocks from Toolset Views, all my archive pages stopped using the Layout Templates I set them to. Please see: {link removed} or {link removed} - both are only showing the Loop section of the archive. I checked the layout template and they are still assigned to the archives, yet it's not being shown on the frontend.

I tried the default theme and deactivated all plugins except for Toolset plugins, and the issue is still there.

Would appreciate help with this, thank you!

#1865133

Also, I reinstalled Toolset Views 3.3.3 and it worked fine again - I think Toolset Blocks is the problem;
I left Toolset Blocks active for my website for when the support person looks at it. Thanks!

#1865407

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting us and I'd be happy to assist.

Can you please check if changing the "Editing experience" setting ( at WP Admin -> Toolset -> Settings -> General ) has any effect on this?
( with the Blocks plugin activated )

In case the issue still persists, you're welcome to share temporary admin login details so that I can see how these layouts are set up in the admin area.

Note: Your next reply will be private and please make a complete backup copy, before sharing the access details.

regards,
Waqar

#1868545

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for sharing the admin access.

The WordPress Archives override the Layouts, which is why when a Layout is assigned to an archive page, a WordPress Archive shouldn't be directly attached to it.

For example, I noticed that the WordPress Archive "{name removed}" and the layout "{name removed}" were both assigned to the "{name removed}".
( when the layout already includes that WordPress Archive )

I've un-assigned the WordPress archive from the "{name removed}" ( screenshot: {removed} ) and the layout and the WordPress archives are showing correctly now.

#1868603

Thank you very much! Also, could you please block out all the names of my archives, the link and the screenshot? I would like it to be private and not shown in the forums publicly;

#1868629

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Glad my message helped and I've removed the specific details from the thread.

You're welcome to mark this ticket as resolved and start a new one, for each new question or concern.

#1868811

Thank you! Also one last thing - the URL at the bottom is still there, could you please remove it as well?

#1869055

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

I've removed the generic links too.

#1869057

My issue is resolved now. Thank you very much for your help and for the clear explanations! ^^ I really appreciate it 😀

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.