I've setup a enquiry form so buyers can email sellers about there cars for sale

This support ticket is created 5 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Toolset Forms, User-registration forms

This topic contains 4 replies, has 2 voices.

Last updated by paulF5067 5 years, 4 months ago.

Assisted by: Luo Yang.

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Posts

November 29, 2018 at 5:31 pm #1155642

paulF5067

I've setup a enquiry form so buyers can email sellers about there cars for sale - but it does not work see page here

click on 'email the seller' to launch the enquiry form modal -

hidden link

Once completed and sent the modal collapses with No errors yet the message is never delivered? Any help would be appreciated trying to solve all afternoon but had no success

November 30, 2018 at 4:21 am #1155978

Luo Yang

Hi,

There might be some PHP errors in your website, please check these:

1) Upgrade to the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

2) Enable the PHP debug mode, copy/paste the debug logs here
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging

3) In case it is a compatibility problem,
- deactivate other plugins,
- switch to wordpress default theme 2017,
- remove modal, display the Toolset form directly
and test again

December 2, 2018 at 5:59 pm #1157256

paulF5067

Hi Luo have you had a chance to look at the email problem with messages not sending? cheers Paul

Also did you see my additional questions about login area

December 3, 2018 at 4:52 am #1157541

Luo Yang

Hi Paul,

I assume we are talking about those question in the new thread:
https://toolset.com/forums/topic/email-contact-seller-is-still-not-working/

Please check the answer in above thread. thanks

December 11, 2018 at 6:25 pm #1164000

paulF5067

Hi Luo have you had a chance to look at my support ticket replies last night the email system is still not working

https://toolset.com/forums/topic/email-contact-seller-is-still-not-working/#post-1163980

cheers

Paul

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.