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[Resolved] Issue with background video and Themeco theme

This support ticket is created 3 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by chrisC-25 3 years, 10 months ago.

Assisted by: Waqar.

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#1912467

When adding background video to a section and if I have the VIEWS plugin enabled the background video will not show on frontend. I see this was an issue as far back as 2015, see this link:
https://toolset.com/forums/topic/compatibilty-issue-with-x-theme-background-video/

This is a issue as I have many sites with the Themeco theme and also using views.

Is there a fix planned or a better workaround than adding additional CSS?

#1912837

Hi,

Thank you for contacting us and I'd be happy to assist.

I don't have an example link from your website, but this seems to be related to what is reported in this thread:
https://toolset.com/forums/topic/pro-by-themeco-toolset-blocks-issue

Can you please test to see if the code from Nigel fixes this?
( ref: https://toolset.com/forums/topic/pro-by-themeco-toolset-blocks-issue/#post-1741585 )

We're constantly working to improve the loading of our CSS and JS resources, so that they're used when absolutely required. However in this particular case, theme's video background feature seems to have conflict with the WordPress built-in library, which not only Toolset, but any third-party plugin can load.
( file: {yourwebsite.com}/wp-includes/js/mediaelement/wp-mediaelement.min.css )

Note: This comment from the theme author confirms this too: https://toolset.com/forums/topic/compatibilty-issue-with-x-theme-background-video/page/2/#post-326385

For this reason, it would also be a good idea to raise this matter with the theme author, for a more long term fix.

regards,
Waqar

#1913413

My issue is resolved now. Thank you!