[Closed] Invalid JSON Response in Block Editor

[Author]

Posts

[arniM]

I am trying to: Maintain my site which uses many views on some pages. The Views never load in the block editor. I just see the loading symbol continue with the View never appearing. The page appears fine to the end user, but the administrator is not able to edit the views on the page.

Link to a page where the issue can be seen: hidden link

I expected to see: The View in the Block Editor, with the ability to edit the view.

Instead, I got: A continually loading symbol that never finishes loading.

[Waqar]

Hi,

Thank you for contacting us and I'd be happy to assist.

Form the errors in the browser's console, it seem that script errors are originating from the Astra theme's files.

To troubleshoot this, I'll suggest the following steps:

1. Please make sure that WordPress, active theme and plugins are all updated to the latest versions.

2. It would be interesting to test this with all non-Toolset plugins disabled and a default theme like Twenty Twenty-One.

If it's fixed, you can start adding the disabled items, one-by-one, to narrow down to a possible conflicting one.

3. In case the issue still persists, I'll need to see how the Astra theme and Toolset plugins are setup in the admin area. You can share temporary admin login details, in reply to this message.

Note: Your next reply will be private and making a complete backup copy is recommended before sharing the access details.

regards,
Waqar