[Resolved] Impossible to create new taxonomy with Types

[Author]

Posts

[Pat]

Hello,

I'm trying to create a new taxonomy and does not succeed. Tha page is always laoding after having submitted and if I look at the console, here is the error I'm getting :
Uncaught TypeError: Cannot read property 'call' of undefined. Exception occurred when checking element wpcf-textfield-d9da056d172ca2293b2a6d66a69e741e, check the 'nospecialchars' method.
at a.validator.check (jquery.validate.min.js?ver=4.9.2:4)
at a.validator.checkForm (jquery.validate.min.js?ver=4.9.2:4)
at a.validator.form (jquery.validate.min.js?ver=4.9.2:4)
at HTMLFormElement.<anonymous> (jquery.validate.min.js?ver=4.9.2:4)
at HTMLFormElement.dispatch (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,underscore,backbone,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-resizable,jquery-ui-dra&load[]=ggable,jquery-ui-button,jquery-ui-position,jquery-ui-dialog,utils,jquery-ui-sortable,jquery-ui-tabs,wp-a11y,jquery-effects-core,&load[]=jquery-effects-size,jquery-effects-scale,wp-pointer,quicktags,wplink&ver=4.9.2:3)
at HTMLFormElement.r.handle (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,underscore,backbone,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-resizable,jquery-ui-dra&load[]=ggable,jquery-ui-button,jquery-ui-position,jquery-ui-dialog,utils,jquery-ui-sortable,jquery-ui-tabs,wp-a11y,jquery-effects-core,&load[]=jquery-effects-size,jquery-effects-scale,wp-pointer,quicktags,wplink&ver=4.9.2:3)
at Object.trigger (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,underscore,backbone,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-resizable,jquery-ui-dra&load[]=ggable,jquery-ui-button,jquery-ui-position,jquery-ui-dialog,utils,jquery-ui-sortable,jquery-ui-tabs,wp-a11y,jquery-effects-core,&load[]=jquery-effects-size,jquery-effects-scale,wp-pointer,quicktags,wplink&ver=4.9.2:3)
at Object.a.event.trigger (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,underscore,backbone,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-resizable,jquery-ui-dra&load[]=ggable,jquery-ui-button,jquery-ui-position,jquery-ui-dialog,utils,jquery-ui-sortable,jquery-ui-tabs,wp-a11y,jquery-effects-core,&load[]=jquery-effects-size,jquery-effects-scale,wp-pointer,quicktags,wplink&ver=4.9.2:9)
at HTMLFormElement.<anonymous> (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,underscore,backbone,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-resizable,jquery-ui-dra&load[]=ggable,jquery-ui-button,jquery-ui-position,jquery-ui-dialog,utils,jquery-ui-sortable,jquery-ui-tabs,wp-a11y,jquery-effects-core,&load[]=jquery-effects-size,jquery-effects-scale,wp-pointer,quicktags,wplink&ver=4.9.2:3)
at Function.each (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,underscore,backbone,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-resizable,jquery-ui-dra&load[]=ggable,jquery-ui-button,jquery-ui-position,jquery-ui-dialog,utils,jquery-ui-sortable,jquery-ui-tabs,wp-a11y,jquery-effects-core,&load[]=jquery-effects-size,jquery-effects-scale,wp-pointer,quicktags,wplink&ver=4.9.2:2)

For info, I have only Toolset + Woocommerce plugins
Regards
Pat

[Minesh]

Hello. Thank you for contacting the Toolset support.

Could you please tell me exact steps from where you are trying to create taxonomy? Do you mean you are trying to register new taxonomy from Types => Taxonomy?

Also, Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?

[Pat]

Hi Minesh,

What I did : I tried to create a new Taxonomy and got the error message in the console. At that time, only Toolset and WC + WC related pligins where on.
Then, I desactivated all WC and WC related plugins and now this is working. I have created the needed taxonomies and reactivated all plugins and everything works fine now.
Regards
Pat

[Minesh]

Hi Pat,

Could you please try to deactivate plugin one by one and check which plugin is causing the issue and report us with all required details.

[Pat]

Hi Minesh,

I think I have found the faulty plugin : WooCommerce Mondial Relay By Clement Barbaza
Regards
Pat

[Minesh]

is it possible for you to send me copy of your site for further debugging and once I locate the issue I will report the issue to our compatibility department.

Could you please send me copy of your site:
=> https://toolset.com/faq/provide-supporters-copy-site/

I have set the next reply to private which means only you and I have access to it.

[Minesh]

OK fine - you can upload the plugin zip to some file sharing service and share the link to download it with me.

I have set the next reply to private which means only you and I have access to it.

[Luo Yang]

Dear Pat,

Minesh is on the holiday, he is not available currently and you will get the answer when he is back on Monday.

[Pat]

Hi Luo and thanks for your feedback.

I'm not in a hurry on this as I have a workaround : I just need to desactivate the faulty plugin during the time I'm working with Types (postype and / or taxonomy) and reactivate it thenafter.
I think it's more to have an understanding on what can cause this kind of issue with Types as perhaps, some other plugins could react negatively also !

Regards
Pat

[Minesh]

Ok - thanks Pat for sharing culprit plugin. I will check and report it to our concern department accordingly.

[Minesh]

I tried to check this with fresh install and I do not able to replicate the issue. So we should close this here and if you have issue in future, feel free to open a new ticket.

[Pat]

Hi Minesh,

In the meantime, I have had another issues with the same site and Nigel is in charge of this issue. So, I made a backup for Nigel in the following ticket :
https://toolset.com/forums/topic/lightbox-on-woocommerce-product-page/#post-611885

If you can share this with Nigel, he has the site on his own and can perhaps make some tests for you?
Otherwise, I can send you the link to download the backup. In this case, please open the next reply as private.

Regards
Pat

[Minesh]

I'm downloading the package from other link and will get back to you as soon as possible.

[Minesh]

I've upgraded WooCommrce to Version 3.3.1 on your provided duplicator and I can able to create taxonomy successfully using Types plugins.

Could you please confirm.

[Pat]

Hi Minesh,
I have to wait until the plugin Woocommerce Mondial Relay is available for this version of WC. As soon as this is the case, I will make the test and come back to you.
Thnaks
Pat