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[Resolved] Images are not displayed for both views and content templates

This thread is resolved. Here is a description of the problem and solution.

Problem:

Toolset Image Block does not work in frontend.

Solution:

This is a bug, you need to change the field group name from "会社イメージ" to English characters, for example: "Job Information Group"

Relevant Documentation:

This support ticket is created 4 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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This topic contains 20 replies, has 2 voices.

Last updated by yoshihikoH 4 years, 1 month ago.

Assisted by: Luo Yang.

Author
Posts
#1765871
types-shortcode.JPG

As I mentioned above, you can keep on developing your website with Types shortcode:
[types field='image' title='%%TITLE%%' alt='%%ALT%%' size='large' resize='proportional'][/types]

See the demo I setup in your website:
hidden link

See my screenshot types-shortcode.JPG

The Types shortcode works fine in your website

And please update here when you get the PHP debug logs, thanks

#1767325

Dear Luo Yang,

Minimum server requirements to operate ToolSet

The rental server conditions under my contract are as follows.
------
WordPress 5.5 → ○
PHP 7.4.4 → ○
MySQL 5.7 → ○
RAM → set in php.ini → ○ 1G setting
eval() PHP function → Yes enabled
Multibyte character string extension (mbstring) → enabled

The php debug log did not exist.

-----
I have contracted with two different rental servers to use the toolset.
For each server, the server specifications met the minimum toolset requirements.

I have a phenomenon that I have not told you so far, so I will tell you.

Actually, the following phenomena occur on another server.
The archive page that could display images and the one that could not be displayed were mixed on the same server.

I will tell you without misunderstanding,
I'm not conclusively wanting to fix anything above.

I just want to install the toolset and use it without any code at all.

Originally, the toolset should have such specifications, right?

I just want to use it in a way that many users use it normally.

I think it's not a server issue.
This is because some pages are displayed as images and others are not.

I want to run a good number of similar sites after this page has been successful.

I think many other toolset users are using rental servers with similar specs to me.
And I think they are using it without any problems.

Is there any other way to solve this problem?

Thank you,
Best regards

#1767853

Thanks for the details, I am exporting your website setting into my localhost, trying to duplicate the same problem, will update here if find anything

#1767881

I can duplicate the same problem in my localhost, so it is not a server issue, and I have escalated this issue, will update here if there is anything news.

The problem is in custom field group setting:
hidden link

I have changed the field group name from "会社イメージ" to all English letters "Job Information Group"

Test it in front-end:
single job-information post:
hidden link
And archive page:
hidden link

Both works fine.

#1768353

Dear Luo Yang,

I was very excited to see your answer.
I felt that my body was sweating.

I would like to thank you again and again.

From this point on, I'm well on the way to production.
If I stumbled again, I would like to contact you again.
Thank you so much!

#1768355

My issue is resolved now. Thank you!
I am very grateful to you!

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.