I've built a real estate listing site, and each listing has a bunch of images attached. I use a repeated image field for this, and it has worked wonderfully for a while. Recently, the client has been uploading less uniform sets of images (different sizes and aspect ratios) and things have gotten weird.
I'll attach a screenshot of one of the cropped images, where you can see part of the name/logo watermark is cut off. This image should have a roughly 4:3 ratio, but is cropped square for some reason.
I'm outputting the images with the following shortcode:
[types field='additional-images' title='%%TITLE%%' alt='%%ALT%%' align='center' size='large' proportional='false' class='has-border image-is-max-width' separator='</p><p>'][/types]
I'm thinking that proportional='false' should mean that it's not cropping images (proportional='true' works as expected, making all images the same dimensions) but with it set to false, some odd cropping still seems to be taking place, and I can't make sense of it. I have it set to true right now, because it's a live site, and false makes weird stuff show up. I need it to not crop any images - we want to just keep the original aspect ratio, whatever it is.
Are there any other attributes or settings or whatever that might cause images to be cropped in a case like this? It's also possible that it's not toolset doing it, but I have tried disabling the caching and image optimization plugins, and that didn't seem to do anything. Since the page is using a toolset template, I've arrived at "it must be toolset." The cropped image files also have wpcf appended to the file name, which I think is a toolset thing?
The site in question is here: hidden link
As I mentioned, it's live and we can't really mess with it, but if we need a staging environment to troubleshoot stuff, I can get that set up.
Thanks!