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[Resolved] If I enabled views I see only Header and footer from astra theme

This support ticket is created 4 years, 12 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 21 replies, has 3 voices.

Last updated by André Linde 4 years, 11 months ago.

Assisted by: Luo Yang.

Author
Posts
#1399713

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

If you are not aware how that content template is assigned to your post type - then the only thing we can do is find a way to detach that content template with your post type.

If you can send me admin access details I can quickly check and try to fix it for you. Can you please send me access details as well as problem URL.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#1399869

Hi Minesh,

the problem is, that the site is local.

Before the content template was assigned to the post type "Bücher" i have press a button "bind 102 book" after the Bücher checkbox. I have pressed the button but I don't know what i make.

Is this not possible to set all posts to content template "none"? perhaps with a database command?

best regards
Andre

#1400379

Hello,

Thanks for the details, you can try below with some mysql tools, for example PHPmyadmin, and run below sql query in your website database:

delete FROM wp_postmeta where meta_key="_views_template" and meta_value=0

This will remove those unexpected content settings (0 value).

#1400423

Hi Luo,

thanks for your answer. I try the command but t does work. the content templates are still assigned to the posts "bücher"

have you another idea?

best regards
André

#1400441

Dear André,

I have checked again using the duplicator package you provided, there are some "Bücher" posts are using another content template "Button zu Amazon", this content template's ID is "7757". You can get the content template by edit it, for example:
hidden link
the URL parameter "ct_id" is content template's ID.

So you can disconnect all posts assigned to this content template using below SQL query:

delete FROM wp_postmeta where meta_key="_views_template" and meta_value=7757

It works fine in my localhost with your duplicator package.

#1400769

Hi Luo,

thank you very much for the great support my issue is resolved 🙂

best regards
Andre

#1400773

My issue is resolved now. Thank you!