Skip Navigation

[Resolved] I got a message saying I have an unregistered version of toolset

This thread is resolved. Here is a description of the problem and solution.

Problem:

I have got this message on WP: " You are using an unregistered version of Toolset and are not receiving compatibility and security updates. Register now".

When I click on register now, it asks for the site key, however, when it put my key, it says that it is invalid.

Solution:

You can regenerate the site key again:

1) Go to URL https://toolset.com/account/sites/

2) Add new site, fill the full site URL, for example:

https://my-site.com

Then use the new site key, and test again.

Relevant Documentation:

This support ticket is created 4 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 2.29 hours from now. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

Tagged: 

This topic contains 4 replies, has 2 voices.

Last updated by angelapiqui 4 years, 7 months ago.

Assisted by: Luo Yang.

Author
Posts
#1603157

Hi there,

I have got this message on WP: " You are using an unregistered version of Toolset and are not receiving compatibility and security updates. Register now".

When I click on register now, it asks for the site key, however, when it put my key, it says that it is invalid.

How can I get this fixed?

Regards,

Sintia Oliveira

#1603609

Hello,

Please follow our document to regenerate the site key and test again:
https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed
Section "Automatic Installation (once you have Types plugin installed)"

#1604833
toolset.jpg

Hi Mr. Yang,

Thank you for writting back.

I had done that, but that's when I get a message saying that my key is invalid. Please see screenshot. Then I deleted the site from Toolset and re-added it again, it didn't work though.

#1605029

As the message you mentioned above: the key is invalid.

You can regenerate the site key again:
1) Go to URL https://toolset.com/account/sites/
2) Add new site, fill the full site URL, for example:
hidden link
Then use the new site key, and test again.

#1606243

My issue is resolved now. Thank you!