[Resolved] Got Bug Between Toolset View And Elementor

[Author]

Posts

[wilfredC]

I am trying to:
Create a view to loop all the custom post type post (template)
See attachment 1

I expected to see:
The View to loop with
[wpv-post-featured-image]
[wpv-post-title]

See attachment 2

Instead, I got:
The view display all the post inner content, it only happen when the post content is edit with elementor.

See attachment 3

[Minesh]

Hello. Thank you for contacting the Toolset support.

Well - could you please make sure that you follow the guidelines given with the following Doc that explains how you should use views with Elementor - you should use Toolset View widget as stated in the following Doc:
=> https://toolset.com/documentation/user-guides/using-toolset-with-elementor-page-builder/build-custom-queries-to-list-posts-with-elementor-and-toolset/

Here is more detailed doc - how you can use Toolset with Elementor:
https://toolset.com/documentation/user-guides/using-toolset-with-elementor-page-builder/

[wilfredC]

I tried, and I facing this issue, watch the video below.

hidden link

It ok when i set the result update in "Full page refresh when visitors click on the search button", but when I choose "AJAX results update when visitors change any filter values" it showing the whole content from the post.

[Minesh]

Can I have problem URL and access details so I can check your current settings of Elementor and post types.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.

[Minesh]

Ok - it looks like this issue is known.

To debug this issue further I need duplicator copy of your site.

Could you please send me duplicator copy of your site - upload it on any file sharing site and send me a link to download.
=> https://toolset.com/faq/provide-supporters-copy-site/

I have set the next reply to private which means only you and I have access to it.

[Minesh]

Well - it would be great if you can upload it to google drive and share the link to download as we need to further share it with our Devs as well.

I have set the next reply to private which means only you and I have access to it.

[Minesh]

Well - i tried 3-5 times now but I could not able to download the duplicator.

Additionally - The duplicator is too large. You can remove the uploads directory when making duplicator to reduce the size and upload it to google drive and share full rights so anyone can download it.

I have set the next reply to private which means only you and I have access to it.

[Minesh]

Well - now I have a database only. Could you please share zip of your plugins and your themes folder.

I have set the next reply to private which means only you and I have access to it.

[Minesh]

Thanks for sharing files - we are checking the issue against one of the possible known issue. I will get in touch with you updates when available.

[Minesh]

This issue will be fixed with next views plugin version 2.6.4 release which is scheduled to release by next week (hopefully).

[wilfredC]

ok, thank you for your help