Follow up on previous ticket

This support ticket is created 6 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

Tagged: Views, Views plugin

This topic contains 2 replies, has 2 voices.

Last updated by helenmaryC 6 years, 2 months ago.

Assisted by: Luo Yang.

Author

Posts

August 21, 2018 at 11:19 am #1088355

helenmaryC

This is a followup on https://toolset.com/forums/topic/conflict-with-toolset-gravity-forms-and-elementor/

Just wanted to let you know that I am not going to be able to provide the site duplicate. I am on limited bandwidth and the file is just too big.

Sorry and thanks for your help!

August 22, 2018 at 2:56 am #1089155

Luo Yang

Hello,

Please try these:
1) backup your website
2) Provide your website credentials and FTP access in below private message box, also point out the problem page URL, where and how I can see the problem:
I cannot edit a page with Elementor that has a Toolset view included. I get the "Preview could not be loaded" error.

I need a live website to test and debug, thanks

August 22, 2018 at 2:43 pm #1089507

helenmaryC

Thanks, but I ended up fixing the problem by removing the views and coding my own custom solution.

Everything is now working the way I want it to.