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[Closed] Filter option values with commas

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 3 replies, has 2 voices.

Last updated by Waqar 5 months, 1 week ago.

Assigned support staff: Waqar.

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#2596361
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I am trying to: Filter option values with commas

Link to a page where the issue can be seen: hidden link

I expected to see: When selecting "LEWES, DE" and clicking submit, it should show the listing with "LEWES, DE" location;

Instead, I got: No results

#2596835

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

checkboxes-field-example.png

Hi,

Thank you for contacting us and I'd be happy to assist.

Looks like you've removed the commas from the options for now and the filtering by location is working correctly.

It is generally better performance-wise to store the numbers as the custom field options values and store text in the title/label field.
( example screenshot attached )

You can adjust the location field options like this and then test them in the search filter.

I hope this helps and please let me know if you need further assistance.

regards,
Waqar

#2596935

Hi,

Unfortunately the field its not a select or checkbox field, its just a plan text field, and its defined by the user. The filter its setup by showing existing values from the posts.

#2597241

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thanks for writing back.

I've performed some tests on my website, with values with commas in the single line type custom field, but couldn't reproduce any issue. The checkboxes type search field in the view worked, as expected.

In case the issue still persists on your website, you're welcome to share temporary admin login details, along with the exact steps to see the issue.

Note: Your next reply will be private and making a complete backup copy is recommended before sharing the access details.

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