Skip Navigation

[Resolved] Error: passwords don’t match. Issue with Blocks activated.

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 - -
13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 - -

Supporter timezone: America/New_York (GMT-04:00)

This topic contains 3 replies, has 3 voices.

Last updated by ChaseBrook 3 years, 9 months ago.

Assisted by: Christian Cox.

Author
Posts
#1951993

In Adding\Editing Users

Error: passwords don’t match. Please enter the same password in both password fields.

This is only a problem with Tooslet Blocks activated. And seems to affect only Firefox.

I've used Health Check & Troubleshooting and disabled everything except Toolset Blocks.

Please also see: https://toolset.com/forums/topic/blocks-prevents-adding-new-users/

#1952405

Hello, our developers have determined this issue is dependent upon the resolution of a Core WP bug, tracked here:
https://core.trac.wordpress.org/ticket/52086

We're currently waiting on the resolution of this bug in WP core, currently slated for milestone 5.6.2, and think this will solve the problem here.

#1952543

My issue is resolved now. Thank you!

#2005671

This issue is NOT resolved. The bug was not corrected in WordPress 5.6.2, nor in 5.7. The work around with Firefox is to deactivate Toolset Blocks, then add the new user.