Support threads created in the last 30 days: 2
Favorite Forum Topics
|CRED form emails – with Expiry settings 1 2 3 4 5||3||67||2 years, 5 months ago|
Forum Topics Created
|With Toolset Views active my FooGallery does not display on the frontend||2||17||2 weeks ago|
|Using the Repeating Field / Gallery I'd like to show Alt text below the image||2||2||3 weeks ago|
|CSS issue in datepicker UI and default date.||2||4||2 months ago|
|Creating a form to upload new/edit files & list of existing files to download.||2||9||2 months, 2 weeks ago|
| Additional Roles – conditional based on both being selected|
Problem: I would like to use a conditional to show information to Users in a specific role "Manager". My site allows multiple roles, and only returns the first role. So if the User's secondary role is Manager, this won't work in a conditional to test for the Manager role.
Solution: You can use Toolset's Access control shortcode to test if the current User has any role, including primary and secondary roles.
|2||4||2 months, 2 weeks ago|
|Advice – about groups of users uploading policy documents||2||3||2 months, 3 weeks ago|
| Delete a View and add a Query Filter in Blocks|
Problem: I would like more information about using the Block Editor. Specifically, how do you delete a View created in Blocks? How do you add a Query Filter to a View created in Blocks?
Solution: Click "View" in the Block navigation dropdown menu to automatically select that View in the Block Editor. In standard Block Editor view, the View block will be highlighted and a toolbar will appear above the View block. There is also a "Top Toolbar" option for the block editor, in which case the toolbar will appear at the top of the Block Editor, not connected to the actual View block. You can choose different Block Editor view options by clicking the vertical 3-dot menu at the top of the Block Editor screen.
If you want to add a Query Filter, you should be able to do that in the right sidebar of the Block Editor, while a View Block is selected. If the View was not created in Block Editor, you cannot edit Query Filters in the Block Editor. The View must be built from scratch in the Block Editor to use that feature. If you cannot see a right sidebar, click the gear icon at the top of the page to toggle it on. With the View block still selected, you can click the 3 dot menu in the top toolbar to show a menu where you can delete the View block, or hit backspace, or use the keyboard shortcut shown in the menu.
|2||3||3 months ago|
|Restricting Access to Downloadable Files||2||4||3 months ago|
| Kreative Pro mobile menu delay|
Problem: The mobile menu button is slow to appear when using the Kreative Pro theme. On their demo site it is very fast.
Solution: Check the Cookie Consent settings. Manual seems to work better than automatic.
|2||3||4 months, 2 weeks ago|
| Showing empty p tags in views on the front end.|
I'm just wondering if any other solutions to this or why the filter affects wpv-post-body and wpv-post-excerpt in two different ways i.e. adding a paragraph to the post-excerpt and removing as expected from post-body?
I tried the workaround that was suggested by toolset: The workaround is very simple: In your site’s admin, go to the Plugins page and deactivate Types. Go to Dashboard -> Updates and click on Check again. You should see a new update for Types availadoes not apply filter hook "the_content" by default, unless it is retrieving data from post content when post excerpt is empty.
|2||3||5 months ago|
|Open new window for image that links to website – target='_blank' ignored||2||3||5 months, 1 week ago|
| Access – can no longer select No role for this site in User roles|
Access unable to select No role for this site in User roles - even as system Administrator.
It is fixed in future version of Access plugin 188.8.131.52, you can download it here:
|3||13||5 months, 1 week ago|
| Upgrading Types and Views – error with Types: Warning: require_once|
Problem: I'm trying to update Types and Views but I see a message: Warning: require_once(/home/mysite/public_html/wp-content/plugins/types/vendor/toolset/onthego-resources/loader.php): failed to open stream: No such file or directory in /home/mysite/public_html/wp-content/plugins/types/vendor/toolset/types/wpcf.php on line 32
Solution: It seems that some files are missing from the Types plugin. Uninstall and reinstall the latest version of Types manually using FTP if necessary, then use the automatic update process to update other plugins.
|2||4||5 months, 2 weeks ago|
| Toolset Access breaks site if updating after 2.7.2|
Problem: I am trying to update Toolset Access but I get two errors:
PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 262144 bytes) in /home/xxx/public_html/wp-includes/class-wp-user.php on line 739 PHP Warning: array_key_exists(): The first argument should be either a string or an integer in /home/xxx/public_html/wp-content/plugins/types-access/application/controllers/permissions_post_types.php on line 447
Solution: In this particular case, it appears that there is a conflict with the site's theme. Activating a default theme during the update prevented the error, and then switching back to the custom theme was possible without errors.
|2||6||6 months ago|
|Not automatically upgrading – lifetime support||2||3||6 months ago|