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[Resolved] Elementor Single Template disappearing when used on custom post type with Toolset

This thread is resolved. Here is a description of the problem and solution.

Problem: When I assign an Elementor single post template to my custom post type, no content is displayed on the front end of the site.

Solution: Be sure to disassociate any Toolset Content Templates from this post type (and any individual posts that already have a CT applied) in wp-admin. Assigning both a Toolset Content Template and an Elementor template to the same post will result in no content displayed.

Relevant Documentation: https://toolset.com/documentation/user-guides/using-toolset-with-elementor-page-builder/

This support ticket is created 5 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by lukeM-9 5 years, 3 months ago.

Assisted by: Christian Cox.

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#1494755

I am trying to: Create an elementor template following instructions here. https://toolset.com/documentation/user-guides/using-toolset-with-elementor-page-builder/create-templates-for-custom-post-types-with-elementor-and-toolset/

Link to a page where the issue can be seen: hidden link

I expected to see: The template applied

Instead, I got: The template is missing and nothing is showing except footer/header.

#1494857
Screen Shot 2020-02-05 at 1.00.40 PM.png

Hi, it looks like you had a Toolset Content Template applied to this Listing post (see the screenshot). If you want to use Elementor templates, you should deactivate any Content Templates you have applied to the Listings post type. Activating both a Content Template and and Elementor template will result in no content being displayed. I disassociated the template for now and saved the post, so your Elementor template should appear. Can you take a look?

#1495439

Thanks mate, looks like I did do that.