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[Resolved] Elementor Gallery not showing images of repeatable field

This support ticket is created 5 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by Furlan 5 years, 5 months ago.

Assisted by: Waqar.

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#1264803

I've an issue similar to reported in this post https://toolset.com/forums/topic/images-not-showing-on-cpt-page-using-elementor-image-gallery/, with the exception that I've already asigned the corresponding "key" for the image source.

The issue started suddenly after some Ads were added to the site. This problem probably is caused at the moment of loading images, an reorder them dragging and dropping.

We generated error_log.php and it reports the following errors:

[11-Jun-2019 02:10:41 UTC] PHP Notice:  Undefined index: url in /public_html/wp-content/plugins/ultimate-elementor/modules/image-gallery/widgets/image-gallery.php on line 1829
[11-Jun-2019 02:10:46 UTC] PHP Notice:  Undefined variable: user_ip in /public_html/wp-content/plugins/post-views-counter/includes/counter.php on line 384
[11-Jun-2019 02:10:46 UTC] PHP Notice:  Undefined variable: user_ip in /public_html/wp-content/plugins/post-views-counter/includes/counter.php on line 390
[11-Jun-2019 02:22:54 UTC] PHP Warning:  Invalid argument supplied for foreach() in /public_html/wp-content/plugins/ultimate-elementor/modules/image-gallery/widgets/image-gallery.php on line 1783
[11-Jun-2019 02:24:03 UTC] PHP Notice:  Undefined property: WP_Post::$filter in /public_html/wp-includes/class-wp-post.php on line 342
[11-Jun-2019 02:27:33 UTC] PHP Notice:  Undefined variable: user_ip in /public_html/wp-content/plugins/post-views-counter/includes/counter.php on line 384
[11-Jun-2019 02:27:33 UTC] PHP Notice:  Undefined variable: user_ip in /public_html/wp-content/plugins/post-views-counter/includes/counter.php on line 390
[11-Jun-2019 02:39:13 UTC] PHP Warning:  filesize(): stat failed for /public_html/wp-content/uploads/sites/2/1970/01/bbfd2624fdb7b0fbb610390d6c8cce84-wpcf_133x106.jpg in /home/103707-78977.cloudwaysapps.com/drmjkqfgjr/public_html/wp-content/plugins/wp-optimize/includes/class-updraft-smush-manager.php on line 530 

I'd like to know how to repair my database or what solution do you propose to fix the issue and what can I do to prevent this situation to happen again.

Thanks.

#1265563

Hi there,

Thank you for contacting us and I'll be happy to assist.

I performed some tests on my website, based on what was discussed in the other support ticket ( https://toolset.com/forums/topic/images-not-showing-on-cpt-page-using-elementor-image-gallery/ ) but couldn't reproduce the issue.

Unfortunately, the errors/notices that you've shared are not very conclusive, so I'll need to see how and where the Elementor Gallery widget is being used on your website.

Can you please share temporary admin login details, along with the information about the template in question?

Note: Your next reply will be private and though no changes will be made on your website, please make a complete backup copy, before sharing the access details.

regards,
Waqar

#1266835

Hi Juan,

Thanks for writing back and for sharing the admin access.

The "Image Carousel" widget seems to be configured correctly, however, I did notice that your website is using the "Media Cloud" plugin.

Plugins like these, intercept how WordPress media items are managed and this can be the reason for the slider's issue with the image field.

To confirm this, I'll recommend to temporarily disable all extra plugins ( except for the Toolset and Elementor ) and then check the image slider again.

Once fixed, you can start activating the disabled plugins, one-by-one, to narrow down to a possible conflicting one.

I hope this helps and please let me know how it goes.

regards,
Waqar

#1267323

My issue is resolved now. Thank you so much!