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[Closed] Duplicated Fields

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 3 replies, has 2 voices.

Last updated by Waqar 1 year, 5 months ago.

Assisted by: Waqar.

Author
Posts
#2483337
f91af077d1fd5d51ff981faf93eb419e0b4f49af-14.jpg

I am trying to: View Products

See attached screenshot.

#2483753

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting us and I'd be happy to assist.

In the past, we've seen multiple "Toolset WooCommerce" field groups getting registered, due to some custom code/plugin.

Are you using any custom plugins or code on your website too?

As for removing the duplicated field groups, you can follow the steps, suggested in this forum reply:
https://toolset.com/forums/topic/toolset-woocommerce-starts-multiplying-custom-fields-in-back-end/#post-2092581

regards,
Waqar

#2487013
testOutdoor-Dog-Supply-—-WordPress (1).png

Hello,

I set up a staging site and disabled everything except for Toolset and WooCommerce, and changed to a base WordPress theme.

We're still having the issue.

#2487685

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thanks for the update.

Can you please share the temporary admin login details, of the website where this issue can be seen?

I'll also need your permission to download a clone/snapshot of the website, in case it needs to be investigated on a different server.

Note: Your next reply will be private and making a complete backup copy is recommended before sharing the access details.

The topic ‘[Closed] Duplicated Fields’ is closed to new replies.