Despite the plugin update - this feature is NOT working as expected. Despite still showing the current page in the query result, it is also showing the entire content of the current page query instead of just the title.
Example can be seen at the base of this article: hidden link
I reported this issue a couple of weeks ago and was dismissed without having my issue resolved. The request was closed and despite multiple contacts, no responses were sent.
https://toolset.com/errata/dont-include-the-current-page-in-the-query-result-setting-broken-in-views-blocks/#comment-592779
As a paying customer this is unacceptable. I have ended up paying twice for my subscription to your product because I thought my account had lapsed but it had not.
Hi,
Thank you for contacting us and I'd be happy to assist.
I couldn't find any previous ticket about this issue, other than your comment on the errata page. During testing on my website with the Astra theme and the latest Toolset plugins, I couldn't reproduce this issue.
This suggests that something specific to your website is involved. To troubleshoot this, I'll suggest the following steps:
1. Please make sure that WordPress, active theme, and plugins are all updated to the latest versions.
2. It would be interesting to test this with all non-Toolset plugins disabled and a default theme like Twenty Twenty-One.
If it's fixed, you can start adding the disabled items, one-by-one, to narrow down to a possible conflicting one.
3. In case the issue still persists, I'll need a clone/snapshot of the website so that this can be investigated on a different server.
( ref: https://toolset.com/faq/provide-supporters-copy-site/ )
Note: If your host doesn't allow the "Duplicator" plugin, you can use the "All-in-One WP Migration" plugin too.
Please let me know how it goes and I've set your next reply as private.
regards,
Waqar
Thanks for the response. All themes and plugins are up to date - the plugin conflic after disabling plugins is Beaver Builder Plugin (Pro Version).
Do you have any documentation on existing conflicts between toolset views and Beaver Builder Plugin?
I've had to disable the views on my actual blog posts as it's an awful customer experience. Please see issue carried over to our archive views here - hidden link
Thank you for sharing the update and glad that the issue is narrowed down.
I couldn't find any past reports or known issues about this ( ref: https://toolset.com/known-issues/?wpv_post_search=Beaver&wpv_aux_current_post_id=399043&wpv_aux_parent_post_id=399043&wpv_view_count=401205 ) and I even tried to reproduce this on my test website, by including the Beaver builder template.
( using Beaver Builder Plugin (Pro Version) 2.4.1.3 )
As requested in the previous reply, the website's clone/snapshot would be really helpful in understanding what is causing this and get it fixed.
( ref: https://toolset.com/faq/provide-supporters-copy-site/ )
I'm setting your next reply as private again.
Hi there - following up on this issue.
Thank you for waiting.
During troubleshooting, I noticed that the issue with the view "Post Single - Related" output on the single post pages is fixed if suppress_filters="true" attribute is included in the "wpv-post-body" shortcode.
( ref: https://toolset.com/documentation/programmer-reference/views/views-shortcodes/#wpv-post-body )
Screenshot: hidden link
This is because the output is being processed through the theme and multiple plugins, so it's best to remove third-party filters.
Note: I tested this by adding the view's shortcode "[wpv-view name="post-single-related"]" in the custom layout named "Posts - Related".
Screenshot: hidden link
( now removed )
Thank you so much. This works. I was also able to apply this fix to my wordpress archives!
Thanks for the update and glad that it works.
You're welcome to mark this ticket as resolved and start a new one for each new question or concern.
My issue is resolved now. Thank you!
