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[Resolved] Display marker (s) on the map

This support ticket is created 4 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 6 replies, has 2 voices.

Last updated by cassianS 4 years, 11 months ago.

Assisted by: Waqar.

Author
Posts
#1413931
1st-FronEnd---2nd-backend.jpg

Tell us what you are trying to do?
- I am trying simply to display markers on the view and in every single post. For some reason markers for some posts are not displayed on the front-end. At the same time, they are displayed on the edit page.
I couldn't any solution in your documentation.

Is there any documentation that you are following?
- yes: https://toolset.com/documentation/user-guides/display-on-google-maps/displaying-markers-on-google-maps/

What is the link to your site?
- an example of a single post which doesn't have a marker on the front-end but it does have on the back-end (address was entered and recognized)
hidden link

#1414385

Hi,

Thank you for contacting us and I'd be happy to assist.

I tried to view the page that you've shared, but it seems that it is password protected.

Can you please share temporary admin login details, so that I can see how this map and the markers are set up?

Note: Your next reply will be private and please make a complete backup copy, before sharing the access details.

regards,
Waqar

#1416143

Hi,

Thank you for sharing the admin access, but it is not allowing me to log in with this message:

"LOGIN BLOCKED: 2FA is required to be active on all administrator accounts."

Can you please temporarily disable this 2FA authentication option from your security plugin?

regards,
Waqar

#1416145

{ticket status updated}

#1416633

Oh, sorry, totally forgot about 2fa. I deactivated 2fa

#1417637

Thank you and I was able to login to the admin area.

If you'll check the status of your "Google Map API key" from WP Admin -> Toolset -> Settings -> Maps, you'll see an error: "REQUEST_DENIED - API keys with referer restrictions cannot be used with this API."

Please go to your Google dashboard ( at hidden link ) and check the following:

1. The application and the API restrictions should both be disabled in the API key's settings.

Screenshot: hidden link

2. Use "ENABLE APIS AND SERVICES" button at the top to make sure that these APIs are enabled:

- Places
- Geocoding
- Geolocation

Once, your API key starts showing the message "Google API seems to be configured properly." the map and the markers should show correctly.

I hope this helps and please let me know how it goes.

#1421825

My issue is resolved now. But I had to remove any domain specific restrictions to the domain. For some reason any restrictions do not work in my case. But thank you!