Display issue with Toolset after updating Elementor to version 3.18.2

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Tagged: Toolset Blocks, Types plugin, Views plugin

This topic contains 1 reply, has 2 voices.

Last updated by Waqar 11 months, 1 week ago.

Assisted by: Waqar.

Author

Posts

December 14, 2023 at 2:36 am #2673405

glennN

Hi there, we are facing a display issue with Toolset and/or WordPress Blocks after updating Elementor to version 3.18.2. The link provided is the only page we are seeing this issue. The site is running fine when v 3.17.2 and we wanted to update it due to the patched version.

hidden link

There have been no updates to Toolset, the only plugins we have updated were Elementor and Elementor Pro. The staging site has all plugins up to date with Elementor running v 3.17.2. I have also tested by disabling all plugins and we only face the issue when Elementor is on v 3.18.2.

Thank you, Travis

Live site where Elementor v3.17.2 is running - hidden link

December 14, 2023 at 7:48 am #2673429

Waqar

Hi,

Thank you for contacting us and I'd be happy to assist.

Comparing the two websites, I noticed the main difference is the loading of the styles and icons that use the Font Awesome.

On the staging website, the Font Awesome kit is not loading, while on the production website, it does.
( source URL: hidden link )

I'll recommend checking your Font Awesome kit's settings and allowing the URL/domain of this staging website to be used as well.
( ref: hidden link )

I hope this helps and please let me know if you need further assistance.

regards,
Waqar