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[Resolved] Default Archives is not overriding theme's styling

This support ticket is created 4 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 4 replies, has 2 voices.

Last updated by maxfieldB 4 years, 6 months ago.

Assisted by: Waqar.

Author
Posts
#1648115
Screen Shot 2020-06-02 at 1.44.19 PM.png
Screen Shot 2020-06-02 at 1.47.02 PM.png

Tell us what you are trying to do?
Hello, I am trying to set up an archive for my default posts that I will use to cover the blog, however - even after setting up this new archive, our site continues to show the old, default WPTheme blog. Can you help me solve? Attaching some images below of archive vs blog.

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?

#1648391

Hi,

Thank you for contacting us and I'd be happy to assist.

I've performed some tests on my website with the "H-Code" theme that you're using, but couldn't reproduce this issue.

This suggests that the issue is specific to your website and to troubleshoot this, I'll suggest the following steps:

1. Please make sure that WordPress, active theme, and plugins are all updated to the latest versions.

2. It would be interesting to test this with all non-Toolset plugins disabled and a default theme like Twenty Twenty.

If it's fixed, you can start adding the disabled items, one-by-one, to narrow down to a possible conflicting one.

3. In case the issue still persists, I'll need a clone/snapshot of your website, so that it can be investigated on a different server, without affecting the actual website.
( ref: https://toolset.com/faq/provide-supporters-copy-site/ )

Let me know how it goes and I've set your next reply as private.

regards,
Waqar

#1648579

Hello Waqar,

I have a separate ticket with you for the same site, so I marked this as public, so I hope that's OK. One other thing I forgot to mention - we are really trying to use the theme's built in page builder (WP Bakery Composer), but currently we cannot find out how to build templates using WP Bakery, using this new block editor. Perhaps this is related to the issue above.

#1650247

Hi,

Thank you for waiting while I performed some troubleshooting around the blog page's output.

The way the H-Code theme's blog page template works, it shows its own list of posts, even when a WordPress Archive view is being used from the Toolset.

To hide it, you can open the edit screen of your "Home/Blog" archive and include the following custom CSS code in the Custom CSS section.
( screenshot: hidden link )


.blog-3col.product-3 {
display:none;
}

As for your question related to the WP Bakery page builder, it is important to understand the role of the Toolset Blocks first. As mentioned in the new announcement post ( ref: https://toolset.com/2019/12/toolset-blocks-1-0-build-beautiful-dynamic-sites-quickly-and-easily/ ), the goal with Toolset Blocks is to simplify the workflow, by eventually eliminating the need for a third-party builder like Divi, Elementor, WP Bakery, etc.

Toolset Blocks is designed to enhance the functionality of WordPress' new page builder Gutenberg ( ref: https://wordpress.org/gutenberg/ ) and is not expected to be used with another page builder like WP Bakery.

In summary, the workflow would be to either build a page or a content template's content using the Blocks editor or through the WP Bakery, but not through both at the same time.

Here is a guide on using Toolset and WP Bakery, together:
https://toolset.com/documentation/user-guides/using-toolset-with-wpbakery-page-builder/

I hope this clarifies.

regards,
Waqar

#1672473

Hi Waqar - we're having a hard time using Toolset. We've disabled all plugins, as you suggested, but we're not seeing *any* changes coming through from Toolset, instead, we continue to see the default behavior.

We're actually not able to get any of the blog features working at all, even if Disable Gutenberg turned on. Can you help us troubleshoot?