The customer was unable to get Relevanssi to recognize their custom post types ("fires") on their site, resulting in zero search results, despite it working with other content areas.
Solution:
We identified that the issue stemmed from the theme filtering the post types available in the default search widget, restricting results to only pages and posts. We adjusted the settings under Appearances > Theme Settings > Layout Settings > Search Content to exclude the filtering, allowing all custom post types to be displayed. After this adjustment, search results were successfully returned.
I have a table called "Top Fires" on my homepage using Toolset. The data sorts correctly when clicking on most headers, but the date-based columns ("Date created" and "Date modified") do not sort properly and seem to sort randomly.
Solution:
Change the code for the headers of the date-based columns. Use the "types-field-" prefix for the custom fields in the wpv-heading shortcode:
Problem:
The customer wants to add shapes to a map rendered by Toolset. They have geoCoordinates and wish to use the Google Maps addJSON feature but encounter difficulties because the map is already rendered by the time they can access it with JavaScript.
Solution:
I recommended using the js_event_wpv_addon_maps_init_map_completed event listener to run scripts when the map is rendered. An example was provided to adapt for adding a background color to a map area after rendering.
Upon trying the provided code, the customer encountered errors in the JS console and the shapes did not render as expected. Further investigation and temporary site access were requested to diagnose and resolve the issue. However, the customer was able to move forward with the original reference and resolved their issue.
We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.
Support Policy
Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.
Please make sure to issue only one topic per each support ticket.
