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[Resolved] Date Picker and Advanced Layout builder suddenly stopped working

This support ticket is created 4 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 4 years, 11 months ago.

Assisted by: Luo Yang.

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#1529763

Tell us what you are trying to do?
I have been using the enfold theme and toolset for over 6 years. This week it suddenly stopped working. Views is the plugin that is causing the compatibility issue.

I am unable to change the date with the date picker within a custom post type. Also, the enfold layout editor doesn't work when views is activated. This also just happened out of the blue. I have not updated the theme and have tried to roll back views to earlier versions but to no avail. I really need to get this to work as the site cannot be updated currently and we can't update any of the custom post types with dates. Not using the theme is not an option as it would simply take too long to redevelop. I am pleading with you to help me find a solution here.

#1530197

Hello,

There are some known compatibility issues between Toolset and enfold theme, for example:
https://toolset.com/forums/topic/template-not-working/
hidden link

Unfortunately the theme is not currently compatible with Views and Content Templates ... there is not a good workaround for this problem.

And the problem you mentioned above is different from above threads, please check these in your website:
1) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

2) Clear your browser cache, test it again, check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

3) And since it is a compatibility issue, if you need more assistance for it, please provide full copy of your website in below private message box, also point out the problem page URL, I need to test and debug it in my localhost, thanks