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[Resolved] CUSTOM User fields on CRED FORM

This support ticket is created 4 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 6 replies, has 2 voices.

Last updated by JamesS2731 4 years, 1 month ago.

Assisted by: Luo Yang.

Author
Posts
#1534127

Tell us what you are trying to do? Add a custom user field created with WooCommerce Checkout Forms to a CRED user profile edit form.

The field is accessible in content templates as follows - {!{wpv-user field='rider_first_name'}!} but doesn’t work in the CRED form using either of the folowing:

[cred_field field='rider_last_name' class='form-control' output='bootstrap']

[cred_field wpv-userfield='rider_first_name' class='form-control' output='bootstrap']

Is there any documentation that you are following? No

Is there a similar example that we can see? hidden link

What is the link to your site?https:/ /NORA92.com

Any ideas most welcome.

Kind regards
James

#1534943

Dear James,

I assume we are talking about a custom user field "rider_first_name" created with other plugin(Woocommerce)

Please try these:
Dashboard-> Toolset-> User Forms:
Click "Manage non-Toolset User Fields", find and add the user field "rider_first_name".

More help:
https://toolset.com/documentation/user-guides/letting-cred-edit-custom-fields-created-by-other-plugins/

#1535025

Hi Luo,

Many thanks for your quick response.

Yes, indeed.

I had tried that but the fields don’t appear in the list.

Is there anything else I can try?

Kind regards
James

#1535041

I just tried it in my localhost with some other custom user fields, it works fine, I can see the new added custom user field when I create new user form, so the problem you mentioned above is abnormal, please check these:
1) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

2) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2020, deactivate all custom PHP/JS code snippets, and test again

3) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

4) If the problem still persists, please provide database dump file(ZIP file) of your website, also point out the problem page URL and form URL, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

#1536717

Thanks for the details, I am downloading the files, will update here if there is anything found.

#1536721
rider_first_name.JPG

Here are what I found:
The custom user field "rider_first_name" is still not managed with Toolset Forms plugin, see screenshot: rider_first_name.JPG

please try as I mentioned above:
https://toolset.com/forums/topic/custom-user-fields-on-cred-form/#post-1534943

Dashboard-> Toolset-> User Forms:
Click "Manage non-Toolset User Fields", find and add the user field "rider_first_name".

It works fine in my localhost with your database dump file.

#1536867

Many thanks Luo, and apologies. I had been looking in the Settings > Front end content > non toolset fields.

My fault for not reading your reply fully!

All fixed now! Thanks again for all your help.

Kind regards
James

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.