CRED notification fields showing empty values

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue being described by this ticket is that the Types custom field shortcodes are not rendering any information in the CRED notification emails.

Solution:

A workaround to this is by using the [wpv-post-field] shortcode. This shortcode works when you manually provide the field name as a parameter.

Example

[wpv-post-field name='wpcf-anmeld-name']

Relevant Documentation:

For more information on how this shortcode is used you can have a look at our documentation below.
https://toolset.com/documentation/views-shortcodes/#wpv-post-field

This support ticket is created 8 years ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Setting up custom fields, Toolset Forms, Types plugin

This topic contains 2 replies, has 2 voices.

Last updated by dianaM-4 8 years ago.

Assisted by: Shane.

Author

Posts

April 11, 2016 at 11:33 am #381942

dianaM-4

I am trying to set up the notification email. The body-codes are working - but types fields are empty values.

These are working and showing correct values:

%%POST_TITLE%%
%%POST_ID%%
%%FORM_DATA%%
[wpv-post-title]

I tried these for my types fields:

[types field="anmeld-name"][/types]
[types field="anmeld-name" id="%%POST_ID%%"][/types]
[types field="wpcf-anmeld-name" id="%%POST_ID%%"][/types]
[wpcf-anmeld-name]
[wpcf-anmeld-name id="%%POST_ID%%"]

None of them are working for me. My CRED-form is a "create new post" form and is displaying in a bootstrap modal window in frontend. Sending the form works correctly. After submitting it creates a children post with all given field-values. So the fields are correctly filled in, but don't show up in my notification-email. What am I doing wrong?

April 11, 2016 at 3:48 pm #382126

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Diana,

Thank you for contacting our support forum.

It seems the types shortcodes don't work here.

What you can try is doing this.

 [wpv-post-field name='wpcf-anmeld-name']

Using the [wpv-post-field] shortcode should allow you to get the same result.

Please let me know if this helps.
Thanks,
Shane

April 11, 2016 at 6:36 pm #382192

dianaM-4

Yes, that worked out. Finally.
Thanks a lot, Shane!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.