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[Resolved] Creating a new field: "Choose from previously created fields" option not working

This support ticket is created 5 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 5 years, 8 months ago.

Assisted by: Luo Yang.

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#1216500

I am trying to:

I am adding a new Repeatable Group - and within that group, I'm adding a number of new fields. For one of the fields, I'd like to reuse a field that I created previously. However, when I opt to add a new field and then select the "Choose from previously created fields" option, a pop-up appears that invites me to "You can choose from the previously created fields:". When I input the name of an existing field in that Search box, nothing happens. No matching values display. I am using Microsoft Edge. I've also tried this in Chromium and get the same results.

Link to a page where the issue can be seen:

N/A

I expected to see:

When I input the name of an existing field, I expected it to be found and I'd be able to confirm/add it to the new repeatable group.

Instead, I got:

No matches for the existing field name.

#1216770

Hello,

The problem you mentioned above is abnormal.

I suggest you check these:
1) Backup your website

2) Upgrade all Toolset plugins to the latest versions, you can download them here:
https://toolset.com/account/downloads/

For example, you are using old version of Types plugin 3.2.5, but the latest version is 3.2.7.

3) In case it is a compatibility problem, please deactivate other plugins, and switch to wordpress default theme 2019, and test again

4) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/