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[Closed] Content Templates Missing

This support ticket is created 2 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Waqar 2 years, 3 months ago.

Assisted by: Waqar.

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#2484891
2022-10-27_17-27-48.jpg

Hi -

I have series of CTP's created with Toolset that were working fine. All the corresponding pages and CPT templates are created with Elementor Pro.

Today I needed to disable all my plugins in order to diagnose a plugin conflict with Elementor Pro, then reactivate the plugins one by one to find the problem. I was able to find the problem plugin and it is now disabled.

However, in this process I seem to have lost all the content templates for the CPTs (see attached screenshot). So I cannot edit any of the CPT pages (there are over 900 pages).

Is there a process for regenerating to content templates for the CPT's?

Please help.

#2485871

Hi,

Thank you for contacting us and I'd be happy to assist.

It is strange that the content template or their assignment was lost after plugin deactivation.

Can you please go to WP Admin -> Toolset -> Content Templates and see if the previously created single CPT templates are still there?

If yes, you can open the edit screen of those templates and select the correct post type for the assignment in the "Usage" section in the right sidebar.
( screenshot: hidden link )

In case the issue still persists, please share temporary admin login details, in reply to this message.
( the previously shared username/password is not working )

Note: Your next reply will be private and making a complete backup copy is recommended before sharing the access details.

regards,
Waqar

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