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[Resolved] Content Templates Completely Ignore my Theme Settings No Matter What

This support ticket is created 2 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 2 replies, has 2 voices.

Last updated by jonathanT-6 2 years, 2 months ago.

Assisted by: Waqar.

Author
Posts
#2271575

I am trying to: Get the content template to function the way it's supposed to - it's forcing everything to be full width regardless of what my theme settings demand (1440px contained), ignores flex grids, and generally doesn't work.

Link to a page where the issue can be seen: hidden link

I expected to see: Contained content within 1440px contained width

Instead, I got: completely full width at the highest image size possible.

No matter what I do in the settings, it ignores the theme.

#2271905

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting us and I'd be happy to assist.

To troubleshoot this, I'll need to see how this content template is set up in the admin area.

Can you please share temporary admin login details, in reply to this message?

Note: Your next reply will be private and it is recommended to make a complete backup copy, before sharing the access details.

regards,
Waqar

#2274445

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.